Course Objective

To equip participants with effective supervisory management tools with regard to Goal Setting, Delegation Skills, Team Building, Leadership, Time Management, Communication, Stress Management and Motivation.

Who Should Attend

Ideals for Managers who require a refresher or for progressive professionals who have recently moved into or are being considered for more managerial responsibilities.

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4 Days

• What is goal setting?
• Why people don't set goals?
• 10 ways to set effective goals

• 11 strategies to optimize reaching goals

• Personality characteristics of goal achievers

• Criticize Mistakes - not the person
• Help employees achieve their goals
• Conflict resolution skills
• etc.

• Characteristics of effective teams

• A positive approach to develop teams

• Emotionally Intelligent teams

• Ideas to use when delegating
• Common mistakes in delegation
• Grooming your replacement (to move higher)

• What should you delegate?

• What you shouldn't delegate?

• etc.

• Learn to say ‘No’
• Smart work habits
• etc.

• Does time control you or you control time

• Knowing yourself

 Stress Management

• Various techniques to control stress
• Factors which create stress
• etc.

• Turning stress to your advantage

• Stress releasers

• Basic Leadership qualities
• Types of leaders
• Leadership Vs. Management
• Discover your leadership style
• etc.

• Sales planning, forecasting & tracking systems

• Motivating your sales team (your No. 1 job) etc

• How to nurture relationships
• Changing your language
• etc.

• My ‘pitch’ may not be the right ‘Pitch’

• Operating at a ‘neutral’ ground

• Internal vs external motivation
• Laws of Motivation
• Motivated vs non-motivated performance

• How to motivate your staff?

• Removing the de-motivators

Dubai

Singapore