Vol 12, Issue No. 5 – May 2013

Dear Friend

The commercial world of today has nurtured us into selfish beings, yet we expect others to show us magnanimity and compassion.  Have we lost faith in the inherent goodness of mankind; if so, then it’s a two way street and every other person is thinking the same. Why can’t we understand that we all are going through similar onuses of life and if we work towards it we can make a slight difference in the life of the other. This, however, can only happen, if we momentarily put our egos to sleep and immerse ourselves in the spiritual realm of collective consciousness.  I am but a sum of the parts and that gives me the power to alter the whole universe.

There are some selfless people out there who are performing random acts of kindness every day. You look around in wonderment to thank them, but they blend in with the crowd. Why do they do it? What is their motivation behind giving unconditionally? They perhaps, truly feel, that sending out positivity to the universe goes around a full circle, rewarding them beyond their trifle deed; or are they in touch with their innate humane soul that instigates them towards selfless good feats purging out the shadows within.

With a fraction of awareness everyday, we too can perform our little service to humanity, no matter how modest the act itself may be. We do it from time to time, but it is usually masked by politeness or social norms, but if we consciously execute it, every act is like a prayer.

We don’t have to be a charity foundation to make a difference in the world. Lets take baby steps towards changing the world. We have collected some simple ideas for RAK – Random acts of Kindness. Lets see how many our readers can relate to them or aspire to achieve them all. Most of us are very kind to strangers, but indifferent to the emotional needs of our loved ones – after all charity begins at home.

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Featured Articles
How To Increase Sales

Real World Advice for Retailers – How To Increase Sales Even When Sales Are Slow

So you have a successful retail business; or you are on your way to building a successful retail business. You have a good group of employees that are well trained and knowledgeable about your merchandise.  You have excellent relationships with your suppliers so you always get stock when you need it. Sales are increasing quarter over quarter, year over year. Business is great right now. But what about when sales slow down because of forces beyond your control, like a slowing economy or greater competition moving into your marketplace? How will you attract customers to your store then? Perhaps you have already seen better days and are experiencing a slowdown in sales right now.

When business slows, most retailers just throw money at the problem. They buy more advertising space in the local newspaper or more commercial time on the TV and radio stations. While this may have an impact, it is a very expensive way to get people to visit your store and maybe not the best use of your cash reserves considering that you may not have as much cash coming in as you are used to having. So what do you do? How do you get people to come to your store without spending a lot of money on advertising?

The answer is simple: get to know your customers when business is good. I can hear many of you saying, but Mike, I do know my customers. I know many of my customers by their first name and even some personal things about some of my long-standing customers. For example, you say, I know that Mr. Smith, likes to buy his wife something from my store for their anniversary each year. Well, you might know enough about your customers to have meaningful conversations with them when they are in your store, or to help them find the perfect item, but do you know what it takes to entice them to come back into your store when business is slow? Do you even know how to contact your customers?

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Top 10 Most Common Distractions At Work

Everyone has had at least one bad day at the office when he couldn’t get any work done, mainly due to interruptions. While it is true that most of the things found in an office building are there to help people finish their tasks faster and more efficiently, at times they also represent the source of distractions.

Let’s review the top 10 most common distractions / things that hinder you from getting work done at a good speed.

1. The overall office environment
What most employers fail to understand is that without providing a comfortable office environment for their employees, they should never expect performance. Simple things, such as the chairs you select for the office area, are enough to make some employees sit uncomfortably or experience aches, which will inevitably distract them from the task at hand. In addition to office furniture, the temperature and lighting are two other important factors that decide the comfort level and often lead to headaches, tired eyes or increase the frequency of breaks.

2. Noise is the arch nemesis of easily-distracted employees
All people have problems concentrating on the tasks that need to be done when they are tired and start hearing the conversations of their colleagues, noises coming from the street, one-sided conversations, etc. The easiest way to deal with the distracting noise would be to close the door or window to your office. Does this mean that employees who don’t work in an office are doomed? No, and in fact they can mask the noise by using a professional set of headphones or placing a white noise machine in their vicinity.

3. Unexpected or rude visits
There is nothing more annoying than the situations when your colleagues decide to take a break and start chatting right next to your desk. What do you do when you are trying to play the role of the nice co-worker that everyone likes? If that irritates you a lot, then you can take a small break with them as well, time during which you can calm down and explain to them nicely that they are distracting you. If you prefer a more radical solution, then you can always try to get the point across quickly and finish the conversation faster. The latter idea is usually very efficient for the times when you receive an unexpected visit from one of your clients.

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Editor’s Choice

Book of the Month / Previous Workshop / Psyche’s Realm

30-Second Philosophies: The 50 Most Thought-provoking Philosophies, Each Explained in Half a Minute

by: Stephen Law & Julian Baggini


I Think Therefore I Am, Existentialism, Dialectical Materialism? The Socratic Method and Deconstruction? Sure, you know what they all mean. That is, you’ve certainly heard of them. But do you know enough about them to join a dinner party debate or dazzle the bar with your knowledge? 30-Second Philsophies takes a revolutionary approach to getting a grip on the 50 most significant schools of philosophy.

The book challenges leading thinkers to quit fretting about the meaning of meaning for a while and explain the most complex philosophical ideas – using nothing more than two pages, 300 words, and a metaphorical image. Here, in one unique volume, you have the chance to pick the potted brains of our leading philosophers and understand complex concepts such as Kant’s Categorical Imperative without ending up in a darkened room with an ice pack on your head.

ISBN-10: 1848311621
ISBN-13: 978-1848311626

A Glimpse of Intek’s Previous Workshops

Sales Excellence
Customised for Isam Economic Co.
Riyadh – Saudi Arabia

Psyche’s Realm: How to Calm Your Mind

Why should you want to calm your mind?

  • How to Calm Your Mind- Do you get easily nervous and irritated?
  • Do you have fears and doubts that cause you to suffer?
  • Do you have difficulties falling asleep at night?
  • Do certain thoughts keep obsessing your mind, giving you no rest?
  • Do you get agitated in every situation?
  • Do you have difficulties focusing your mind?


If you experience any of the above situations, then you certainly need to learn how to calm your mind. 

Frantic thinking, restless thoughts, impatience, fears and worries cause lack of inner peace, lack of concentration and the inability to think clearly. This leads to making errors, confusion, the inability to make decisions and to failure.

If you want to achieve more in life, you must know how to calm your mind, so that you stay focused and think clearly.

How to calm your mind:

Spend time doing something you love
Find some time each day to do something you love doing, such as a hobby, reading, listening your favorite music, etc.

Spend quiet time alone
Find the time to be alone, to relax your body and mind, even only for a few minutes if you cannot afford more. Give yourself some time for reflection, meditation or any activity that relaxes, such as yoga, Tai Chi, or walking on the beach or in the forest.

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Cross Cultural Awareness

Global Non-Verbal Signals – Venezuela & Egypt


  • People greet one another here with a warm, somewhat gentle but friendly handshake. Men who know each other well may pat the right shoulder of the other person as well. Good male friends will embrace, the abrazo. Men and women who are good friends may kiss, and good women friends will hug lightly and kiss cheeks. Be sure to shake hands when arriving and when departing as well.
  • As in many Latin countries, posture while seated is important. Try to keep the feet well planted on the floor, and avoid slouching or placing your foot on a chair or desk.
  • When dining, wait for everyone else at the table to be served before beginning to eat.
  • To indicate you have finished eating, place your utensils in parallel and diagonally across your plate.
  • It is better to conduct business in person rather than over telephone.



  • Space relationships among males will be much closer than North Americans and Europeans are familiar with. Egyptians will tend to stand close and if you move away, this may be seen as a sign of aloofness. On the other hand, men and women stand farther apart than in the United States and Europe.
  • Men in Egypt tend to be more touch-oriented, thus a handshake may be accompanied by a gentle touching of your elbow with the other hand.
  • The right hand only should be used for eating. Throughout most of the Middle East, it is the custom to reserve the left hand for bodily hygiene.
  • Many Middle Easterners have what North Americans and Europeans consider as “languid eyes”. It may appear that the person’s eyes are half closed, but this certainly does not express disinterest or disrespect.
  • Try not to sit with your legs crossed, because it is considered an insult to show the sole of your shoe to another person.
  • Many women in Egypt still observe the traditional practice of having their husband walk slightly ahead of them.



About this E-Zine

Every subscriber or recipient or visitor may copy, reprint, or forward this compilation of material by Intek Solutions to friends, colleagues, or customers, as long as any use is not for resale or profit.

Editor-in-Chief: Zaufyshan Haseeb


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