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Vol 12, Issue No. 12 – December 2013


The Dilemmas of CEO-hood:
In our line of business we meet a lot of head of the organizations – the crème-de-la-crème of the business world. The best offices, the highest seats in the corporate ladder and the glamour and glitz of the rich and famous. The frequent travels in First Class or private jets to exotic locations for conferences and meetings.  What an awe-inspiring lifestyle to look forward to by the fresh recruits at the first rung of the ladder.

It is the perfect Eutopian escape for an employee, to aspire towards this stature. What goes behind this façade is another story.It is the perfect enaction of a life divided – what you see is not what you get. Let us explore into the inner lives of these demigods.

Behind the allure of  ‘CEOhood’, we cannot even imagine the magnitude of stress on these poor souls. They go through the same surges of insecurities that a common employee does; only the scenarios are different. The rage of an ordinary manager in the life of an employee is nothing compared to the accountability of a CEO towards a bunch of grumpy old cronies called ‘The Board’!Imagine an individual who has risen the ranks to be the President of his company. He finally feels that he can find some repose from the usual daily operation details of the organization – but little does he know, what precedes his predicament ahead.

The thought of being responsible for thousands of lives is enough to give him nightmares. To add on to his complexities, is the fact that his middle management haunt him time and again for AID – Advice Information Decisions. If he does not get involved with AID, the performance of the organization suffers. On the other hand, he is left with no time for the future plans of the company, which may again impact the company as a whole – a Catch 22 situation!

His personal life is impacted due to the baggage of his professional life. He is happy that he is providing a luxurious lifestyle to his loved ones, but he is not giving them his most precious resource – Time. The fluctuations in his moods are not accepted in his family and he becomes an outcast.  He is not only a CEO of his company, but assumes the same role in personal life, expecting the same type of organized life in his home. This often causes rebellion from children who are just eager to leave home.

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Featured Articles
So What Makes a Great Sales Manager?


If you are looking for a way to take your sales management skills to another level of success, then this article should be of interest to you.

As a sales manager, you need to realise that what allowed you to be a very successful sales person in the past, will probably be the very skills that will create challenges for you as a sales manager.

As a sales manager, the key people who will be responsible for creating your success are each and every member of your sales team. As their manager, you need to realise that your primary role is to lead and guide your sales team to achieve the profitable sales targets that have been set. Your focus has got to be on helping, coaching and mentoring your sales team to hit or exceed the targets that each one of them has been set.

So what are the key skills that a sales manager needs to develop in order to be the success they desire to be?

Firstly, get to know each member of your team as an individual. What are their strengths and weaknesses, what are their beliefs around sales, customers and themselves? Only once you have listened carefully to them, can you decide the best way to lead each of your team members.

Once you have got to know each member of your team members really well, invest some time with them to gain an understanding of the sales process or processes they are following and then together, come up with a process that unambiguously defines all expectations and reports required. This process must also provide a clear set of measurements that will show how well the process is working for each member.

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Motivation – The Heart Of Self Improvement


Pain may sometimes be the reason why people change. Failing a test make us realize that we need to study.Debts remind us of our need to look for a source of income. Being humiliated gives us the push to speak up and fight for ourselves to save face from the next embarrassment. It may be a bitter experience, a friend’s tragic story, a great movie, or an inspiring book that will help us get up and get just the right amount of motivation we need in order to improve ourselves.

With the countless negativities the world brings about, how do we keep motivated? Try these tips:

A – Achieve your dreams. Avoid negative people, things and places. Eleanor Roosevelt once said, “The future belongs to those who believe in the beauty of their dreams.”

B – Believe in yourself, and in what you can do.

C – Consider things from every angle and aspect. Motivation comes from determination. To be able to understand life, you should feel the sun from both sides.

D – Don’t give up and don’t give in. Thomas Edison failed once, twice, thousands of times before he came up with his invention and perfected the incandescent light bulb. Make motivation your steering wheel.

E – Enjoy. Work as if you don’t need money. Dance as if nobody’s watching. Love as if you never cried. Learn as if you’ll live forever. Motivation takes place when people are happy.

F – Family and Friends – are life’s greatest ‘F’ treasures. Don’t lose sight of them.

G – Give more than is enough. Where does motivation and self improvement take place at work? At home? At school? When you expert extra effort in doing things.

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Editor’s Choice

Book of the Month / Previous Workshop / Psyche’s Realm

How We Decide


by: Jonah Lehrer

Description:

The first book to use the unexpected discoveries of neuroscience to help us make the best decisions

Since Plato, philosophers have described the decision-making process as either rational or emotional: we carefully deliberate, or we “blink” and go with our gut. But as scientists break open the mind’s black box with the latest tools of neuroscience, they’re discovering that this is not how the mind works. Our best decisions are a finely tuned blend of both feeling and reason—and the precise mix depends on the situation.

When buying a house, for example, it’s best to let our unconscious mull over the many variables. But when we’re picking a stock, intuition often leads us astray. The trick is to determine when to use the different parts of the brain, and to do this, we need to think harder (and smarter) about how we think.

Jonah Lehrer arms us with the tools we need, drawing on cutting-edge research as well as the real-world experiences of a wide range of “deciders”—from airplane pilots and hedge fund investors to serial killers and poker players.

Lehrer shows how people are taking advantage of the new science to make better television shows, win more football games, and improve military intelligence. His goal is to answer two questions that are of interest to just about anyone, from CEOs to firefighters: How does the human mind make decisions? And how can we make those decisions better?

ISBN-10: 0618620117
ISBN-13: 978-0618620111

A Glimpse of Intek’s Previous Workshops

Good Office Practice & Administration Workshop
For Etisalat Academy, Habtoor Group, Adventi & UBL
Le Meridien Dubai, UAE

Psyche’s Realm: The Habits Of Supremely Happy People


Martin Seligman, the father of positive psychology, theorizes that while 60 percent of happiness is determined by our genetics and environment, the remaining 40 percent is up to us.

In his 2004 Ted Talk, Seligman describes three different kinds of happy lives: The pleasant life, in which you fill your life with as many pleasures as you can, the life of engagement, where you find a life in your work, parenting, love and leisure and the meaningful life, which “consists of knowing what your highest strengths are, and using them to belong to and in the service of something larger than you are.”

After exploring what accounts for ultimate satisfaction, Seligman says he was surprised. The pursuit of pleasure, research determined, has hardly any contribution to a lasting fulfillment. Instead, pleasure is “the whipped cream and the cherry” that adds a certain sweetness to satisfactory lives founded by the simultaneous pursuit of meaning and engagement.

And while it might sound like a big feat to to tackle great concepts like meaning and engagement (pleasure sounded much more doable), happy people have habits you can introduce into your everyday life that may add to the bigger picture of bliss. Joyful folk have certain inclinations that add to their pursuit of meaning — and motivate them along the way.

They surround themselves with other happy people.

Joy is contagious. Researchers of the Framingham Heart Study who investigated the spread of happiness over 20 years found that those who are surrounded by happy people “are more likely to become happy in the future.” This is reason enough to dump the Debbie Downers and spend more time with uplifting people.

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Cross Cultural Awareness

Global Non-Verbal Signals – Nigeria & Netherlands


Nigeria

  • People in Nigeria always try very hard to please their guests, thus they are congenial and hospitable and respect punctuality. 
  • The most common greeting is a handshake with a warm, welcoming smile.
  • Address people initially by their academic, professional or honorific title and their surname.
  • Friends may address each other in a variety of ways: the title and the first name, the first name alone, the surname alone, or a nickname.
  • Always wait until invited before using someone’s first name.
  • Among the Yoruba ethnic group, an important guest will be greeted by applause.
  • A gift for the children is always a nice touch.
  • The Yorubas will wink at their children if they want them to leave the room.
  • A gift for the children is always a nice touch.
  • Gifts should be given using the right hand only or both hands. Never use the left hand only.
  • At Ramadan, it is customary for Muslims to give gifts of food and fruit.
  • A vulgar gesture in Nigeria is called the “hand push”, wherein the hand is held forward at shoulder or head level, with the fingers spread.
  • Shake hands at the beginning and end of meetings.
  • To rush a greeting is extremely rude; spend time inquiring about the other person’s general well-being.
  • Business cards are exchanged without formal ritual.
  • It is a good idea to include any advanced university degree on your business card.
  • Make certain that your title is prominently displayed.

Netherlands


  • The handshake is the common form of greeting, Shake hands with everyone individually including children.
  • It is firm and swift, accompanied by a smile, and repetition of your name.
  • To signal that someone is cheap, you would rub your nose with your forefinger from the bridge in a downward motion.
  • If you would like to signal that someone is crazy, you would tap the center of your forehead.
  • They are disciplined, conservative, and pay attention to the smallest details.
  • They see themselves as thrifty, hardworking, practical and well organized.
  • It is considered rude to get up during a meal to go to the bathroom, or any other room.
  • Do not give pointed items such as knives or scissors as they are considered unlucky.
  • Gifts are usually opened when received.
  • Punctuality for meetings is taken extremely seriously.
  • The Dutch are extremely direct in their communication.
  • Do not try to schedule meetings during the summer (June through August), as this is a common vacation period.
  • Meetings are rather formal in nature. Little time is spent on pleasantries.
  • Meetings adhere to strict agendas, including starting and ending times. Do not attempt to deviate from the agenda.
  • Being late may mark you as untrustworthy and someone who may not meet other deadlines.
  • If you expect to be delayed, telephone immediately and offer an explanation.
  • Make sure your arguments are rational as opposed to emotional.
  • Use facts and figures to confirm your statements.

 

 

About this E-Zine

Every subscriber or recipient or visitor may copy, reprint, or forward this compilation of material by Intek Solutions to friends, colleagues, or customers, as long as any use is not for resale or profit.

Editor-in-Chief: Zaufyshan Haseeb

 

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