Vol 12, Issue No. 4 – April 2013

Dear Friend

Living in a big city provides more opportunities of meeting your role models; may they be Philanthropists, Politicians, revolutionaries or Management Gurus,  everyone has to come to the city either to buy bread or break bread with their friends.

I was lucky to meet Stephen Covey a few years ago and against all my pre-conceived notions he was a down to earth, friendly and very warm and sweet guy. He reminded me of my grandfather who would wear his best suit from his Police Service days, and try to mould the personalities of the rowdy teenage grandchildren around him.

Stephen went on explaining his concepts in an impressive voice, while we were there fidgeting in our seats questioning in our minds whether his theory would work for us or not, in this very commercial world, where Profit is the end result.

Afterwards a friend of mine who is a retired banker, turns around to me and says that there is no space for touchy feely stuff in the real world. Can you talk to Share-holders about anything other than the profits or $$$$s? The workers have to work, the managers have to manage, the salesman has to sell & the CEO’s have to play golf !!!

Is this what a corporate world has become? A bunch of robots from a Steven Spielberg movie? I started searching the net for robots in the corporate world and I found many sites who were promoting robots to increase production of goods. The site proclaimed that only 20% of the industries used robots while the rest are using human labour ( as if it were derogatory)

Are we heading towards a future of Robotism? With the ATMs and Bill Payment Machines, we are cutting ourselves from the human touch. Fifty years ago, the usual human interaction was double, with the milkman, mailman, green grocer, the pastor, the neighbour, relatives……… the list goes on. Read More

Featured Articles
15 Personal Development Strategy Tips

A personal development strategy begins with a simple premise: your development is your responsibility. 

At heart we probably know this to be the case, yet how often do we sit back waiting for that development to be put on a plate for us. For a lucky few things might fall into place easily, but for most of us that will not be the case.

So why not decide that you’re going to make your own development a priority, rather than leaving things to chance.

Here we suggest 15 tips to help you think about your own personal development strategy. In doing so we propose that you think more widely about how you’d like to develop. Don’t limit your thinking to just the work you’re currently doing.

For a happy manager, development is much wider than job specific training, it should be about you career and about your life.

Here are 15 tips to help you develop your own personal development strategy:

  1. Make your own development your number 1 priority.
  2. Spend more time developing as a person than developing as a manager.
  3. Imagine you had to make the case to yourself regarding the development you need.
  4. What would it take to convince you to invest?
  5. Give yourself a self-appraisal. (see our article: self-performance appraisal for some useful questions to ask yourself)
  6. Choose how you want to develop, rather than conform to whatever an organization might tell you to do. In some cases they may be one and the same – but the difference is that you choose to do it!
  7. Spend much more time on getting better at what you’re good at, than struggling to improve your weaknesses. Read More


Are Leaders Born Or Made?

For centuries people have debated whether leaders are born or made. Several decades ago researchers started trying to answer the question. The debate goes on, even though we know the answer.

It turns out to be a little of both. Leaders are sort of born and they’re always made. Knowing the details will help you develop effective leaders for your company.

Leaders are Sort of Born

It seems like there’s only one thing that a person needs to actually be born with in order to be a leader later in life. That’s intelligence. A leader needs to be smart enough.

Effective leaders aren’t necessarily the smartest people in the room or the company or even on the team. But they have to be smart enough to do the job they’re assigned.

What’s more important is what kind of person the potential leader is when he or she becomes an adult. The person who emerges from adolescence into young adulthood has the psychological and character traits they’ll demonstrate for the rest of their life. Some of those matter for leadership.

By the time a person becomes an adult we can tell if they can help other people achieve results. That, after all, is what we expect leaders to do. We expect them to achieve success through a group. We expect them to help their subordinates grow and develop.

By the time a person becomes an adult, we can tell if they want to achieve objectives or if they just want to go along and take it easy. We expect leaders to be responsible for achieving results. You can have a marvelous life without a results focus, but if you’re going to lead successfully you have to have the drive and willingness to be measured by the results of your leadership. Read More


Editor’s Choice

Book of the Month / Previous Workshop / Psyche’s Realm

Multipliers: How the Best Leaders Make Everyone Smarter

by: Liz Wiseman & Greg McKeown


In this book written with Greg McKeown, Liz Wiseman juxtaposes two quite different types of persons whom she characterizes as the “Multiplier” and the “Diminisher.” Although she refers to them as leaders, suggesting they have supervisory responsibilities, they could also be direct reports at the management level or workers at the “shop floor” level. Multipliers “extract full capability,” their own as well as others’, and demonstrate five disciplines: Talent Magnet, Liberator, Challenger, Debate Maker, and Investor. Diminishers underutilize talent and resources, their own as well as others, and also demonstrate five disciplines: Empire Builder, Tyrant, Know-It-All, Decision Maker, and Micro Manager. Wiseman devotes a separate chapter to each of the five Multiplier leadership roles.

Wiseman cites dozens of real-world examples that suggest how almost any organization (regardless of its size or nature) can plan, implement, accelerate, and sustain a human development program that strengthens participants’ leadership and management skills that (a) will enable them to multiply the intelligence and capability of the people around them and (b) avoid behaviors that can diminish people’s ability and enthusiasm.

ISBN-10: 0061964395
ISBN-13: 978-0061964398

A Glimpse of Intek’s Previous Workshops

Effective Office Skills
Customised for Dubai Quality Group Members
Dubai – UAE – Villa Rotana

Psyche’s Realm
15 Tips to Boost Your Energy and Spirituality

Making the most of your life depends on maximizing your energy and spirituality, minimizing your stress levels, and maintaining a mental, spiritualboost your energy and emotional center.

Act on these 15 tips to get more out of life:

1) Supplements. There are many natural supplements that will help improve your health and make you feel better, if they work for and are needed by your particular body type. Some of our favorites include vitamin B-12, apple cider vinegar, omega-3 fish oil, raw virgin coconut oil, green tea extract, and many others.

2) No supplements for 1-7 days. Not all vitamins and supplements will work for all body types, and sometimes you need a break from them. Monitor how you feel while taking an occasional break.

3) More rest. When you can’t make more time for sleep and relaxation, ornithine, melatonin, vitamin B-3 niacinamide, gaba, and other natural sleeping aids can help occasionally, but don’t rely on them every day. Also make your bedroom more conducive to deep sleep by creating a dark, quiet, cool, and comfortable refuge for yourself.

4) Avoid toxic people whenever possible, especially if you’re spiritually sensitive and pick up others’ energy easily. Ground and surround yourself with white Light often for protection.

Your subconscious mind can’t tell the difference between an imagined protective force-field, and a real one, so the practice of mentally creating one is of a greater positive benefit than you might realize.

5) Try a new environment. Take a short or long trip, and notice how you feel in a different space.

6) Try a new activity, such as cooking a new dish or an art project. Give yourself permission to just have fun, like you did as a child, without judging yourself on the outcome. Read More


Cross Cultural Awareness

Global Non-Verbal Signals – Argentina & Brazil


  • A warm handshake is the custom here. As men become well acquainted, the handshake might be accompanied by a light touch on the forearm or elbow. Good friends will greet with an abrazo, or embrace. This may also include several hearty pats on the back.
  • When conversing, Argentines may stand closer than North Americans or Europeans do. Also, an Argentine man may even touch the arm or shoulder, or even finger the lapel of the man he is speaking with.
  • Gestures to avoid in Argentina: -Standing with the hands on the hips suggests anger, or a challenge. -Yawning in public is rude. -Slapping the inside of the thighs near the groin is considered an obscene male gesture. -Never pour wine by grasping the neck of the bottle with the hand and rotating the hand backward so that the palm turns upward. Also, always pour with the right hand, never the left.
  • Argentines have strong national pride over their excellent red wines; if and when toasts are made, the proper gesture is simply to raise your glass to those around you and say ‘salud’ (which means ‘health’), then sip.
  • Since one of Argentina’s most popular sports is soccer, a popular gesture conveying exuberance and victory is to raise the fist upward emphatically, with the knuckles of the fingers pointing outward.
  • To indicate you have finished eating, cross the knife and fork (tines down) in the middle of your plate.



  • When conversing, good eye contact is important. To not do so is considered impolite.
  • In a marketplace, if a vendor holds his hand out, fingers extended and flips the thumb back and forth it merely means, ‘There isn’t any left; I don’t have any more.’
  • A good, warm handshake is the traditional greeting in Brazil. However, because the Brazilians show affection easily, among add male friends the abraco (Portuguese spelling), or embrace, will be added.
  • People in Brazil will also shake hands when arriving and departing. There may also be a touching of the forearm or elbow, and often a pat on the back.
  • If you are conducting business, be certain to bring a plentiful supply of business cards because these are always exchanged. Also, during business meetings expect to be served (often) small cups of very strong coffee.
  • Since this is more of a touching society, people stand close together when conversing or when standing in lines.
  • To add emphasis to a statement, a Brazilian may snap the fingers while whipping the hand down own and out.
  • To express appreciation, a Brazilian may appear to pinch his earlobe between thumb and forefinger. For example, if you’ve enjoyed a meal this gesture may be used. Among Brazilians, to dramatize it even further, they will reach behind the head and grasp the opposite earlobe.
  • When carrying any article along the streets-a pair of shoes, a bottle, a box of candy-it is customary to have it wrapped in a bag or some paper.



About this E-Zine

Every subscriber or recipient or visitor may copy, reprint, or forward this compilation of material by Intek Solutions to friends, colleagues, or customers, as long as any use is not for resale or profit.

Editor-in-Chief: Zaufyshan Haseeb


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