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Team Building
Quiz Self / Assessment

Answer the true/false statements by placing a "T" or "F" in the space provided. Answer the multiple-choice questions by circling the number of the best answer.

a. ___________ Work teams are generally inappropriate for gathering problem-solving information.

b.___________ It’s often feasible to cross-train team members to do several jobs.

c.___________ Teams may be responsible for both planning and executing a new product’s development.

d.___________ Team goals should not be quantified unless absolutely necessary.

e.___________ When developing work teams, managers should reward individual performance over group performance.

f.___________ Teams tend to succeed best when they receive frequent feedback on performance.

g.___________ Managers of work teams often do more facilitating and guiding than supervising and controlling.

h.___________ It’s relatively unimportant for work teams to coordinate their efforts with teams outside their department.

i.___________ The smaller the team is, the greater are the odds for success.

j.___________ Teams tend to work best when their members share similar skills and viewpoints.

k.__________ Management should expect to realize the benefits of work teams within several weeks of their formation.

l.__________ Which of the following is least true about work teams?

    1. They increase cohesiveness among members.
    2. They give employees a greater sense of identity and autonomy.
    3. They promote a collective pride of performance.
    4. They require managers to spend more time making assignments.

b.___________ It’s often feasible to cross-train team members to do several jobs.

m._________ When developing and using work teams :

    1. Define goals in general rather than specific terms.
    2. Let proficient teams allocate the tasks among themselves.
    3. Provide cross-training for teams that do highly specialized or critical work.
    4. Never put innovators and pragmatists on the same team.

n.__________ Managers who want to use teamwork :

  1. Must be active, involved leaders who oversee and control each team member’s work.
  2. Must be scavengers who provide whatever information and resources team members need to do their jobs.
  3. Should not empower a team to both decide and implement a decision.
  4. Should set team goals themselves, but allow team member to decide how to reach those goals.

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