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As a facilitator, I accept the
reality that my primary responsibility is to
help the group achieve its
objectives rather than to lead it.
I realize that the
group, given a responsibility and some authority, may achieve its
objectives in ways and with methods that are different from
what I might choose.
I know that the
group may make mistakes, but I also recognize that I 
must give group members a certain
freedom to make mistakes so that
they can learn from them.
It’s important to
encourage the team to deal with conflicts among members in its own way,
without premature interference from me.
I realize that the
group must come to its own solutions when it has problems, and that
imposing my solution on it may be detrimental to the effectiveness of the
group as it seeks to improve its working.
When I see ways that I believe
can improve the way the team works, I recognize that I should offer advice
in the form of suggestions to be considered by the group.
I have to have tolerance for
the group’s disagreement with me as to the helpfulness of my advice as
facilitator.
I remind my self that in most
cases, emphasizing the positive
behaviors and influences in the group has
a team-building impact that
is greater than if I frequently criticize the
teams mistakes or floundering.
When I sharply disagree with
opinions voiced in the group, I am
careful to give the contributors enough
time and attention to ensure
that I really do understand the points they
are making.
The group processing that the
team members do is probably a greater
learning experience for them then
what I might say about the process.
I realize that my interactions
which team members constitute a
model for them.
It’s helpful
for group members when
I periodically communicate their
progress and achievements to them.
When I see effective
performance in the group, I know that my pointing it out and praising it
can have an impact on the motivation of the team members.
I am conscious that my facial
expressions, body language, and gestures can communicate negative messages
to their group.
One of the best rewards I can
hand the group is to praise its progress and achievement to higher
management.
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