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ASSESSING THE COMMUNICATION

The Following Statements describe communication practices that occur on work group, Answer each
Statement "Yes" or "no" Depending on Whether the statement Applies to practices in your group.

  Yes No
  1. Unpleasant opinions regarding group members are expressed indirectly  through gossip, rather than directly face to face.
  1. Feedback between members that is not complimentary is often couched in factual diplomatic language.
  1. When members express disagreement with others, they fall into a yes butting mood.
  1. Unpleasant truth about the group and this members are clothed in humor.
  1. When people are visibly upset, they deny being angry or having  strong emotions.
  1. People seem uncomfortable talking to me about my management  and how I lead the workgroup.
  1. In their communication with one another, and in meetings, members of the group speak of the importance of being rational.
  1. When people make cutting remarks, that are clothed in humor, most people laugh.
  1. There are many joking relationships between members of the group, and it's considered to be a sign of a good sport to take the ribbing.
  1. When members have conflicts, each disputant reinforces his or her position by  reminding team members of the other disputant's past mistakes.
  1. Members seem to be embarrassed and nonplussed by any show of emotion.
  1. Much time is taken up uselessly because people misunderstand what others are saying and respond to statements that weren't made.
  1. In problem solving discussing, we first affix blame. Then we talk about how to correct the problem.
  1. When I criticize an employee, I see sullenness in that person.
  1. In a meeting, when one member expresses unhappiness or dissatisfaction with the way discussions are going, other members are quick to explain how he or she has misunderstood what is going on and they'll tell the descanter that he or she should be more positive.
  1. The usual reaction to disagreement is defensiveness and resentment.
  1. Sometimes conflicts between members of the group are prolonged, and other simply ignore what is going on, they dial out.
  1. When there are developments or happenings outside the department, there's always someone in the group who says, "I knew about that all along."
  1. Certain members of the group are predictable in their opinions, and when they speak up, most others look bored.
  1. Sometimes problems and mistakes occur, and there is usually one person who insists, "I told you this would happen."

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