Your managerial style and skills are critically important. The lists below contain nuggets of wisdom, similar to the fortune cookies found in Chinese restaurants, which you can apply to enhance your relations with your subordinates and thereby achieve the goals of increased effectiveness, efficiency, and satisfaction in the workplace.

"Good enough isn't good enough - one must strive for outstanding performance."

"Your viewpoint is shaped by your view. Where you stand depends upon where you sit."

"Trying hard isn't enough - results are what count."

"Success comes to those with a high tolerance for ambiguity & frustration."

"It's good to have a healthy dissatisfaction with things that have always been done this way."

"Know when you and others don't know - and then take steps to get the right information and expert assistance."

"Let it all hang out....go for it, sometimes."

"Take principles of management with grains of salt."

"Treat everyone fairly, but not the same-what you need to motivate one person may not be the same for another person."

"Treat trivialities trivially : don't sweat the small stuff."

"Be kind to those joining and learning the organization."

"Simplify the complex: see the complexities of the simple."

"Good managers are available, accessible, affable, and able."

"Develop your subordinates."

"There's generally more to things than meets the eye and less to things than your emotions say."

"It takes more time to do things than you hope but less time than you think."

"It pays to care-and to care deeply about your individual efforts, your unit, the organization, your colleagues, superiors, subordinates, your clients, and customer's satisfaction."

"Often the certainty is uncertainty, and you will have to take action and make decisions with considerably less than all the facts and information."

"You've gotta believe in yourself and others."

"Chaps are as important as organization charts."

"Don't assume your guardian angel works overtime. You won't be lucky as often as you would like to be."

"Control but don't over-control - let those closest to the situation have reasonable freedom to act and exercise their intelligence, creativity, and growth potential."

"Perceptions are as important as reality - people may be wrong" about you, a problem, or your work effort but you have to deal with their perceptions."

"Innovate or vegetate - being satisfied with everything as it is a surefire way to fall behind hungry competitors within and outside your organization."

"You've gotta pay your dues - it takes longer to get meaningful and challenging assignments and positions than you think should be the case."

"Decide--you can't avoid making decisions for too long; if you do, time, events, and competitors will overcome and overtake you."

"We don't know need shooting stars, we need managers who are able, month after month, year after year, to handle their responsibilities."

"Not all date are information, not all information comes from data, not all data or information are important."

"Motivation and leadership are necessities for success."

"Make sure your base is solid before expanding it."