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Building A Better Boss |
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Enduring MotivationUnmotivated Employees
Motivating Yourself
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Success |
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Management |
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Leadership |
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Goal Setting |
An ideal boss is someone that you aspire to
be, someone who:
Is
worthy of respect and trust.
Has
employees' best interests in mind, along
with company objectives.
Will
keep employees challenged.
Will
support employees when they need it.
QUESTION:-
Where is this ideal boss?
Few of us have ever heard of this type of
boss, so it's hard to emulate in our own organizations. An ideal boss is
rare, because managing a business takes so much time and energy. Trying to
manage the company itself is exhausting, much less managing the people.
Thus, you are going to have to take matters into your own hands and
develop the characteristics that will cause your employees to know they
are working for a role model.
You can't do it in a vacuum, however. For you to become a better boss,
your employees have to be involved. While you're managing them, they need
to be managing you, too. The following is a wish list of what your
employees can do for you. (Go ahead, give them a copy.)
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Perform your work a
step or two beyond what is required. Exceed expectations. |
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Act as a sounding
board; provide a second dose of reality and rationality. |
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Be a conduit for
appropriate information form other parts of the organization, as well as
from below. |
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Represent the boss
accurately to other parts of the organization. |
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Keep the boss
informed of problems, as well as what you are doing to solve them; make sure
there are no surprises. |
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Anticipate problems
and solutions instead of waiting for them to happen. |
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Be a source of
creativity and new ideas. |
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Take initiative and
volunteer for tough assignments and task forces. |
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Take credit when
credit is due, and give credit to others, never steal it. |
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Be a team player - encourage inclusiveness, not divisiveness. |
The kind of employees you want are those people who share appropriate information wisely. You want them to give you information necessary for doing your job well because this means they understand the big picture, not just their role. A better boss works hard to find and develop people with these qualities.
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Communicate clear goals and objectives for the business. |
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Provide resources, and foster development, so employees can do their
jobs more efficiently. Create conditions fostering their success. |
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Supervise with concise, timely and well-thought-out feedback. Respect
challenges with nonjudgmental advice and instruction. |
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Develop an improved work environment with positive influence, open
support, communication, and trust. |
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Encourage initiative through additional responsibilities, autonomy or
discretion. |
This next bit of advice is going to sound like another
dose of common sense, but one that also is frequently ignored: Keep your
negative opinions about other people in the workplace to yourself. This is
extremely hard to do, but you must think before you speak. People love to
gossip, and gossip is usually about what to whom. It is best to only
communicate factual information, not your "off the record" opinions. A
better boss respects employees and would not undermine them to their
co-workers.
A solid relationship between a boss and a subordinate is interdependent:
both partners learn from each other, take initiative and assume
responsibility. Before you look to anyone else
as the one who needs to change, make sure you question yourself first.
You can't become a better boss unless you experience a wide
variety of challenges and learn how to handle them. It means making
mistakes and learning from them. It also means taking the time and effort
for continuous learning, which can be both formal and informal
instruction. If you need to take classes, take them. If you need to
learn more about managing or about your industry, read everything you can
get your hands on. Your goal is to do whatever it takes to make your
business a success, and a key ingredient is knowing how to e an effective
boss.
The lesson is that you will never stop learning how to become a better
boss because being an ideal boss is not some type of destination. The
constant change in your company, your industry and your employees is the
journey that will require you to develop new skills and abilities
everyday. And every day you will improve your knowledge of how to develop
productive working relationships, because every day you can get better and
better at being a boss. v
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