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A Customer is the
most important person, whether he comes in person, or writes to us, or
telephones. |
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A Customer is not
dependent on us, we depend on him for our living. |
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A Customer is not
an interruption to do our work, he is the purpose of it. He is doing us a
favor by giving us the opportunity to serve him. |
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A Customer is a
person who comes to us because he needs certain goods. It is our job to
provide them in a way profitable to him and to ourselves. |
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A Customer is not
someone with whom to argue or match our wits. No one has ever won an
argument with a customer. |
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A Customer is not
a cold statistic, he is a flesh-and-blood human being with emotions and
prejudices like our own. |
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A Customer is the
most important person in this firm, for without him, there would be no
business!!!! |
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