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Articles
Intek Lifeskills Coaching
Delegation
Time Management
Communication Skills
Cross Cultural Awareness
Bits
and Pieces
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Dear Friends
 The first blossom on the trees, the first
bloom of a flower heralds the advent of Spring. As if a weight has been
lifted off our shoulders. The birth of a new season, a sign of hope that
life exists even if it is buried under a ton of snow. Nothing lasts for
ever and everything is constantly changing except for the stubborn self
that gets attached to one type of life, and has trouble budging or
adapting to new set of circumstances.
Once impelled to change, amongst constant complaints, we set our hearts
on the new season and the process begins all over again.. Why are we
choosing to be blind to the constant changes around us. If we evolve
with them as subtly as they occur we will be ridding ourselves of the
self –imposed misery.
I was not at all surprised that psychologists have a name for it,
ironically called SAD meaning seasonal affective disorder; (more
prevalent in the winter) it is actually a syndrome for all the adamant
souls who are so involved in hanging on to the past failures or fears of
the future, that they fail to see the rebirth of the world around them.
“If we stay pre-occupied with our own demons we fail to see the
beautiful miracles around us. The explosion of colours and smells”. (Hellen
Keller)
 Spring Fever – that restlessness and anxiety and sometimes renewed
energy. As quoted by Mark Twain which coined the phrase itself “It's
spring fever. That is what the name of it is. And when you've got it,
you want - oh, you don't quite know what it is you do want, but it just
fairly makes your heart ache, you want it so!”
It is a time when housewives go a little crazy cleaning the house, but
in fact they are shedding the cobwebs of their minds, letting go of the
baggage of the past, channelizing their pent up anger into better use.
In the spiritual world there are meditative practices called Spring
Cleaning of the soul, where we let go of the bad experiences,
resentments, and disappointments; we forgive the people who have
intentionally or unintentionally hurt us and finally we search for the
why of the situations in our life by eliminating all the aspects which
are governing our life and making it more difficult for us.
Some suggestions are:
  • Do I need to change my diet so your body can safely eliminate toxins
and regain its natural balance?
• Do I need to exercise to induce the much needed endorphins to cut
through the depressive phase?
• How much of my time is spent working?
• How much of my time is spent worrying?
• How much of my time is spent with Family?
• How much of my time is spent enjoying myself?
• Am I getting 6-8 hours of sleep a night?
• When is the last time I took time for myself? Am I spending some “Me
Time”?
• Can I simplify my life?
Time to look at the positive side of life, If I am alive, it means that
I have means to overcome any adversity that comes my way. If there is
global recession at the moment, I need to tell myself that it won’t last
for ever and even if it does, it is not stronger than my resolve to
thrive through it.
If we had no winter, the spring would not be so pleasant; if we did not
sometimes taste of adversity, prosperity would not be so welcome. ~Anne
Bradstreet
Always look forward to your
suggestions / feedback
which helps the Intek team to continually improve this Ezine.
Zaufyshan Haseeb
and The Intek Family
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Delegation
Task Allocation
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 In
any team sport, a lot of time is spent choosing the players who will play in
each game. The selection process also involves deciding the position where
each team member will play, based on the player’s skill, form (current
ability to perform well) and the likely opposition that the team will face.
Just
as this is true in sport, it is true in business. Leaders need to select the
right people for the right jobs, and assign them tasks that fit with their
skills and proficiencies. This provides structure.
So
how do you do this? To field a match-winning team, first you need to
understand the game that has to be played and the skills and abilities
required to play it: There’s no point asking a football team to play
baseball if you want to win at the top level.
Then
you have to place the correct player in the correct position. Mere common
sense, you would think – but then, as the old quip...
click here to read more
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Time Management
Personal Time Management for Busy Managers
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Time
passes, quickly. This article looks at the basics of Personal Time
Management and
 describes how the Manager can assume control of this
basic resource.
The "Eff" words
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The
three "Eff" words are [concise OED]:
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Effective - having a definite or desired effect
-
Efficient - productive with minimum waste or effort
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Effortless -
seemingly
without effort; natural, easy
Personal Time Management is about winning the "Eff" words: making them
apply to you and your daily routines...
click here to read more
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Communication Skills
9 Verbal Communication Tips To Make You An Effective
Communicator
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Advanced
Communication Skills - where do I get some of those please?!! Right
here, right now, you can learn 9 advanced
 communication techniques to
move you into the premier league of effective communicators.
Presupposition - done already!
Perhaps the most important advanced communication skill is the use of
presuppositions. Instead of saying "try to improve your communication
skills", make use of what people mostly do - that is, to comply - and
turn your request into a statement, not a question e.g. "as your
communication skills improve, notice how you become more confident in
your abilities".
Double Bind - damned if you do and damned if you don't
If you're working with someone and come up against a brick wall, look
out for double binds - the catch 22 of communication. Chances are
they've limited their thinking to the point they believe they are going
to fail, no matter what choice they make. Help people...
click here to read more
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Cross Cultural Awareness
Global Non-Verbal Signals - Australia & Bangladesh
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Hong Kong
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 Due to almost one
hundred years of British influence in Hong Kong, many
British customs are apparent. A firm handshake is
appreciated, however a looser grip might prevail, and the
personal space between people is somewhat smaller.
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When talking with
someone, be sure not to blink your eyes conspicuously, as
this is a sign of disrespect and boredom.
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To beckon someone in Hong Kong, extend your arm and place
your palm downward. Make a scratching motion with your
fingers, as in this picture. Never use your index finger,
with your palm up and toward you with your finger wagging
towards you...this gesture is only for animals.
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To signal to a
waiter in a restaurant that you would like your check, make
a writing motion in the air with your hands.
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Tea is often
served during business meetings. Do not drink your tea until
your host begins. If the tea is untouched by your host for a
long period of time, then this may signal that the meeting
is finished.
India
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 A Western woman should
not initiate a handshake with a man in India. Many Indian women will
shake hands with a foreign woman, but not a foreign man.
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When meeting someone, it
is advisable to fold your hands as you would in prayer but your
fingers (palms pressed together) should point upwards rather than
forward. This is done simultaneously while using the Indian greeting
"Namaste" (pronounced "num - us - tay"). [For the curious, 'Namaste'
means 'I bow to the divine in you".
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When walking down a
street in India, do not stare at the impoverished population; as
this is considered a way to humiliate them.
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Avoid showing anger, as
this is the worst way to achieve anything in India.
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When walking towards
temples or other holy places, many street salespeople will approach
you with their hand outstretched as if wanting to shake your hand.
Be careful, as this is many times merely a scam to allow the
salesperson to latch a religious bracelet on your wrist and then
demand a donation.
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Before entering a temple
[or any sacred area for that matter] it is almost always required
that you remove your footwear. There is usually an arrangement for
this, and you may have to pay a small fee to the person in charge.
[Needless to say, it is foolish to leave expensive footwear outside
the building while you go inside. If you are reluctant to leave your
footwear unattended, it is advisable to let your companion watch
over it while you take turns going in].
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To express remorse or
honesty in India, people will grasp their earlobes. This is a
gesture used by servants when they are scolded.
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When you wish to point in
India, use your chin or your full hand, but never just a single
finger, as this is used only with inferiors. The chin is not used to
signal to superiors. The best way to point is with the full hand.
-
 It is advisable to use
your right hand while offering an item to someone. [However, I
should note that this is something that is not followed very
strictly these days, and almost overlooked in the city. But, you
never know when you may offend any old-world people.]
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In India, it is
considered rather offensive to (even accidentally) step on someone.
Basically, any action that involves your foot and someone else's
person is offensive. Apologies should be made immediately. To
illustrate this confusing tip, for example, if you step on someone's
toes, or your leg or foot brushes against them, etc. There is
another important aspect to this -- the slightly unusual form of
apology on the part of the offender. Again, I need not tell you,
that a "sorry" will suffice and the ritual I am about to describe
may not be expected, though you will encounter it if someone happens
to step on your toes or whatever. After committing the "offense" the
other person, as a form of apology, may tap you (touch you briefly
with the tips of his fingers usually on the shoulder), and then in
the same motion tap his own forehead. This is a form of apology, a
way of seeking forgiveness for the action.
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Elders in India are never
addressed by their first name. It is always advisable to use the
proper title.
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Bits & Pieces
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If you want to
make it in the business world - or in any other field - develop a sense
of time. Come to
 the realisation that it is precious. Every minute and
every second has but one purpose - accomplishment. That’s what time was
made for. That’s what life was given to us for.
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If you want
children to keep their feet on the ground, put some responsibility on
their shoulders.
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Tony Dixon was a
printing supplies salesman and for a long time he had tried in vain to
sell his merchandise to the owner of a busy printing shop.
Unfortunately, the owner felt obligated to an acquaintance who had
furnished the shop’s supplies since it opened. In an effort to work his
way in, Tony would occasionally leave samples of his goods at the shop
and offer to show the shop crew how to use them. After several such
calls, Tony made friends with the pressmen and discovered that they
preferred his products over the ones the owner insisted that they use.
Hoping he could
sell their supervisor, one of the pressmen said: “Tony, if you really
want to get on Mr. Cowan’s good side, you ought to invite him to golf
with you at your country club. He’s a golf nut!” As predicted, Mr. Cowan
was delighted to learn that Tony was also a golfer, and a plying date
was set up immediately. Once the ice was broken, ....
click here
to read more
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