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Intek Lifeskills Coaching
Delegation
Management
Corporate Values
Bits
and Pieces
Cross Cultural Awareness
Resources
Book of the Month
Motivational Quotes
Intek's Q&A Forum
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Coaching
Book of the Month
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“If your heart acquires strength, you will be able to remove
blemishes from others without thinking evil of them.”
Mohandas K. Gandhi
Motivational Quotes
Corporate Humor
Stress Management
1.
Create order
out of chaos. Organize your home and workspace so that you
always know exactly where things are. Put things away where they
belong and you won’t have to go through the stress of losing
things.
2. When feeling
stressed, most people tend to breathe in short, shallow
breaths. When you breathe like this, stale air is not
expelled, oxidation of the tissues is incomplete and muscle
tension frequently results. Check your breathing throughout the
day and before, during and after high pressure situations. If
you find your stomach muscles are knotted and your breathing is
shallow, relax all your muscles and take several deep, slow
breaths. Note how, when you’re relaxed, both your abdomen and
chest expand when you breathe.
December
Birthdays
Wishing all our Participants a very
Happy Birthday
"Do we know your Birthday?"
Health Tips
Get your questions solved from Intek's Q & A Forum
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Please write to us at
newsletter@intekworld.com
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Article Archives
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Dear Friends
 New
Year is just round the corner and individuals and organizations are
trying to complete the year’s pending goals / objectives - all crammed
up in the last month of the year. Finance professionals are dreading
this period as it means late late working hours and endless pouring over
figures to make jumbled sense out of chaos and finish the audits before
time. Sales targets for 2008 have to be achieved, so the activity
escalates during these times. The vision of empowering of employees was
delayed, due to year- round crisis management, and then the appraisal
time approaches shaking the managers out of comatose and they send their
subordinates for trainings. Why do we wait till the last minute to
accomplish what we had set out to do in the beginning of the year.
 Why
is New Year so important to us, what does it signify? Romans used to
celebrate New year on January 1st in 46 B.C. In the Middle Ages,
Christians changed New Year's Day to December 25, the birth of Jesus.
Then they changed it to March 25, a holiday called the Annunciation. In
the sixteenth century, Pope Gregory XIII revised the Julian calendar,
and the celebration of the New Year was returned to January 1.
The Babylonians used to celebrate the beginning of a new year in spring,
when the new plants sprout giving hope to mankind that the world is
continuing to create and recreate; with this hope, we start thinking
about our life, how we can leave the baggage of the previous year behind
and start anew. It does not mean that we ignore the stumbling blocks we
encountered in the past year, but rather than let the weight of those
failures drag us down, we devise a way towards atonement and redemption
Should we wait till December 31st to set those so called resolutions,
which wither away after the first week or do we start practicing them
now, so that when the new year actually arrives, our resolve and
discipline is much stronger.
We never give much thought to what resolutions, we should set out, as we
are not convinced in our minds that we will achieve them. We need to
draw a sketch of the next year based, not on the nagging, we hear from
our loved ones, but should be thought of, very carefully, keeping in
mind all the zones of our life. Here are a few recommendations based on
all the zones of life as in the
LifeSkill Coaching
Series.
-
Personal Zone
-
Changing Personal habits that have
an adverse effect on your life. Time Management, Organizing,
-
Changing
self-brand by buying new clothes
-
Reduce alcohol consumption
-
Learn something
-
Physical Zone
-
 Familial Zone
-
Spending more time with the
family.
-
Cut down on the late sitting in
the office
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Planning vacations
-
Strengthening the relationship
with spouse / partner
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Financial Zone
-
 Intellectual Zone
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Social Zone
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Making new friends of all
nationalities ( and not just socializing with my own kind)
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Meeting old friends more often
-
Joining a club or committee
-
Emotional Zone
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Consciously reducing Stress
-
Taking up Yoga or Tai Chi
-
Opting for psycho-therapy, if need
be
-
Reducing anger outbursts
-
Enroll for Emotional Intelligence
Seminar
-
Spiritual Zone
 How do we ensure that we will achieve them? Make sure you have at-least
one resolution for each Life Zone. Write down these resolutions and tape
them to the bathroom mirror. If possible add animations or pictures to
the printout. Chart out a plan, how you will achieve these; what
resources you need and by when. Once you give yourself realistic
deadlines, the mind will find it easier to accept them. The resolutions
do not have to be for the first month only, they have to consistently
improve you through out the year. Why wait till the end of this month,
why not start today or better still now.
To leave you on a humorous note check out some of the funny resolutions
people have come up with this year:
-
 Just
for today, I will not sit in my living room all day in my night
clothes. Instead, I will move my computer into the bedroom.
-
I will no longer waste my time
relieving the past, instead I will spend it worrying about the
future.
-
I will not bore my boss by with the
same excuse for taking leaves. I will think of some more excuses.
-
I will do less laundry and use more
deodorant.
-
I will avoid taking a bath whenever
possible and conserve more water.
-
I will give up chocolates totally.
100%. Completely. Honestly....
-
I will try to figure out why I
*really* need nine e-mail addresses.
-
I resolve to work with neglected
children -- my own.
-
I will spend less than one hour a day
on the Internet. This, of course, will be hard to estimate since I'm
not a clock watcher.
-
I will not tell the same story at
every get together.
-
I won't worry so much.
-
I will cut my hair.
-
I will grow my hair.
-
I will stop considering other people's
feelings when they so obviously don't consider mine - if that
unwashed fellow sits next to me again, I'll tell him he stinks!
-
I will be more imaginative.
-
I will not ring the stewardess button
on airplanes just to get her phone number
-
Start buying lottery tickets at a
luckier store.
-
Don't eat medicine just because it
looks like candy.
-
Spend more time watching TV / movies.
-
Chat more over phone / Internet.
-
Read less.
-
I want to gain weight. Put on at least
30 pounds.
-
Stop exercising. Waste of time.
-
Procrastinate more.
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Drink. Drink some more.
-
Start being superstitious.
-
Spend more less time at work.
-
Stop bringing lunch from home: I
should eat out more.
-
Take up a new habit: Maybe smoking!
-
Learn what the hell "resolution"
means.
Wishing all my friends luck in setting up progressive resolution for
2009
Always look forward to your
suggestions / feedback
which helps the Intek team to continually improve this Ezine.
Zaufyshan Haseeb
and The Intek Family
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Delegation
How do I delegate better?
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 Lots of bosses are good at dumping, but not at delegating. They're great
at off-loading the things they don't like to do and dropping assignments
on their subordinates with little or no guidance.
Other bosses think that delegating is always the best way to assign
work. That's not right either. When you've got a competent and willing
worker, delegation is the right way to go, but it's not a good choice
for workers who aren't as competent or committed.
Delegation is only one among the four basic options you when you ask a
subordinate to do a piece of work. Here they are in order from most
controlling to least controlling.
Make the decisions about what is to be done and...
click here to read more
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Management
Steps to Effective Employee Training
|
 Companies should understand the importance of training employees for greater
productivity. An employee that is well trained will be great asset to the
organization. These are some of the steps that can be taken to ensure that
employees under go proper training.
Define the training objectives - Specify the skills, knowledge and attitude
that the participants will possess at the end of the training programme.
Objective should be SMART compliant - actions or performance must be
observable, measurable, realistic, time bound and expressed in action verbs.
Also, it should contain the 3 basic elements - terminal performance (action)
conditions (tools) and standard of performance (criteria). The types of
objectives will determine the choice of word s when writing objectives -
cognitive domain involves words like define, apply, understand, analyse;
psychomotor requires words such as handles, adjusts, tests, loads, scans;
while words...
click here to read more
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Corporate Values
Creating and using organizational values effectively
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 For an organization to be effective it needs to demonstrate consistency
in the way it values people, customers and suppliers.
Having a written and clearly understood set of values can make all the
difference.
What is a Value?
A value is a belief, a mission, or a philosophy that is really
meaningful to the company.
An example of a business value is: "Customer Satisfaction." Another
example of a value is "Being Ethical and Truthful." Every company has
one or more values, whether they are consciously aware of it or not.
Another way of saying it is that a value is a statement of the company's
intention ...
click here to read more
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Cross Cultural Awareness
Global Non-Verbal Signals -
Zambia & Zimbabwe
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Zambia
-
 Among the locals,
kneeling before the elderly or social superiors is customary.
-
Among some tribes, the
gesture of gentle thumb-squeezing may be observed, along with
clapping.
-
People of the opposite
sex do not often have physical contact upon greeting.
-
Direct eye contact
between the opposite sex should be limited as it holds a romantic
connotation.
-
It is improper to point
directly at someone or something.
-
Be sure to wash your
hands before and after eating because the right hand is often used
to pick up food from a communal plate or bowl. To spit in public is
a great sign of disrespect.
Zimbabwe
-
The
handshake is common and accepted. Local women and girls may even
curtsy upon greeting.
-
Clapping one's hands may be seen as a sign of thanks and politeness.
-
Do
not directly maintain direct eye contact with someone. This is
considered rude, particularly in rural areas of Zimbabwe.
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Bits & Pieces
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 15. If you "talk over the
customer's head" by using technical terms and jargon of your business, the
prospect may become discouraged and back off. Jack Parker found that to be
the case in his industry: real estate. Though accustomed to dealing with
fixed-rate, conventional mortgages, some prospective home buyers, especially
older citizens, are unfamiliar with newer types of "creative financing."
These include "adjustable rate" and "re-negotiable rate" mortgages, which
may require explanations of terms like "negative amortisation" - unfamiliar
language to those who are not in the industry. This fact was brought home to
Jeff when his parents decided to sell their home and buy a condominium. He
discovered that his parents had no idea what he was talking about when he
discussed financing with them. The terminology he took for granted meant
nothing to them. If they weren't his parents, they might well have decided
to forget the whole thing because everything sounded so complicated.
Now Jeff doesn't take anything for granted. He makes it a point to
explain financing arrangements in plain English, using words his
customers can understand. "Selling homes is hard enough," he says,
"without scaring ...
click here
to read more
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Editor-in-Chief:
Zaufyshan
Haseeb |
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What services does
Intek offer?
December Events
Eid-Ul-Adha
Christmas
Training
Calendar
2008
Training Workshops in UAE, Saudi Arabia and Singapore
LifeSkills
by Haseeb Hasan
A glimpse of Intek's
Previous Workshops
EMS (Blackberry) Customer Relationship Managemet Workshop
Intek's
Upcoming workshops
The Training
Edge
Sharpen your training skills as a “Master Trainer”
- Four more ways you will benefit
- Powerful training skills
- Assessment and performance measurement
- Management challenges for trainers
For more details...
Sales Force Management Workshop
This
interactive, exercise based workshop aims at equipping Sales Managers with
effective Goal Getting and motivational techniques.
For more details...
The
Super Secretary workshop
Intended for secretaries, P.A’s and office assistants who,
apart from taking a refreshing break would acquire time
saving techniques and be extremely motivated to return to
their work places. It would act as a refresher to all the
organizing skills, which were left behind during the daily
fire fighting activities.
For more details...
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