Gift this E Zine to a Friend

Management Training

Contents

Articles

Idea of the Month
Case of the Month
Problem Solving
Re-Defining TQM
Cultural Diversity
Training

Resources

Book of the Month

Creativity Quotes 

Intek's Q & A Forum

Free IT Training

Free Resources

Upcoming

Training Workshops in UAE, Saudi Arabia & Singapore

Cross-Cultural Connections: Stepping Out and Fitting in Around the World

""Your own mind is a sacred enclosure into which nothing harmful can enter except by your permission." "
Ralph Waldo Emerson

 
 

Intek understands the importance and growing demand of IT Professionals in the world. Therefore, looking at the interest and bright future of the society, and the high costs demanded by various IT institutes,  Intek proudly offers 'Free IT Training' for 'Deserving Individuals'.

Browse the archives

June Birthdays

Wishing you a Very Happy Birthday

(Do we know your birthday?)

Home

Clientele

About Us

Contact Us

www.intekworld.com

Training Planner 2004


 

Intek's Upcoming Training Programs

Finance for Non-Finance Workshop

To equip participants with adequate financial tools to analyze financial statements and financial performance. Prime areas of focus include Balance Sheet, Profit & Loss, Cash Budget, Capital Budgets, Financial Ratios, etc.

June 20-22, Dubai
Register Now

Strengthening Women in Management
Workshop

This workshop will benefit women professionals from all sectors who seek a more influential role at work and who are eager to acquire the mindset and skills that will ensure effectiveness with people, personal well being, and deserve recognition.

June 26-28, Dubai
Register Now
 

A glimpse of Intek's Previous Workshops

Galadari hotel
Colombo - Sri Lanka
 

Get your questions solved from Intek's Q & A Forum
 

Dear Friends
This month’s Ezine is specially dedicated to all Intek’s workshop participants, who are all so dear to us and even though we may not see or talk to them frequently but they have all touched our lives in a very special and unique way. There is a wonderful quote “You would be the same person five years from now, except for the books you read & the people you meet”. The people in our lives can lead us to a certain path, but we have to walk that path ourselves. My friends, we have led you all to a crossroad, perhaps a turning point in your lives - where you go from here depends all on you as everyone walks their path – alone.

The thing to identify is that nobody can be a support to another person for all their lives, no matter what relationship it may be. When we are confronted with problems or adverse circumstances, we look around for a saviour - a miracle to haul us out of that chaos. As a gift of divinity we were  given the ability to overcome any hardship. We have to find the strength, right inside our soul as no external help can truly assist us. Carlos Castanada quotes a parable in his books where a person falls in a pit and starts screaming for help After five hours of shouting “somebody help me” he realizes that no one was going to come to his aide so he struggles all by himself and manages to climb out of the pit.

Prophets, Messiahs, Saints and leaders have emphasized the importance of developing the self through self discipline. The only hindrance in our way is our own ‘ego’ which favours the desires as against discipline; it does not want to leave the comfort zone. To curb the ego we need to go against our desires, sometimes it may mean facing up to our fears. To test ourselves frequently we would see if we can overcome at-least one vice in our lives today. Do we have the strength to go against our own personality with the vision of the future in our minds, so that we can progress at a much faster rate? Why procrastinate. Why not start today?.

Wishing all our friends the willpower to bring about more self-discipline in their lives. Good luck on this journey!

Look forward to your comments/ suggestions.

Zaufyshan Haseeb  Intek Solutions & The Intek Family
 

	Idea of the Month: The Right to Happiness

The Dalai Lama says "I believe the very purpose of our life is to seek happiness" and "I believe happiness can be achieved through training the mind, including intellect and feeling, heart and mind." Howard Cutler, the co-author of the book this idea comes from, indicates how strange it is to western thinking that we can develop and sustain our happiness. According to the Dalai Lama: "If there are certain types of events that you do not desire, then the best method of ensuring that that event does not take place is to make sure that the causal conditions that normally give rise to that event do no longer arise."

So, what events cause bad emotions for you, and what can you stop from this to happen?
Start the day by saying "I will utilize this day in a more positive way. I will not waste this very day."
And in the evening, check what you've done and ask yourself: "Did I utilize this day as I planned?"
 

	Case of the Month: Helping Customers cope with Product Proliferation

Dana Lissy wrote an article with the same title for the "Briefings from the Editor" section of the May-June 1999 issue of Harvard Business Review. In this article that the author defends the belief that "too many options can create mass confusion". She cites a study on customer behavior for complex choices. 2 purchase systems are compared for "inexperienced" customers (not used to buy that kind of product). In the first (procedural) system, a store clerk guides the customer to a subset of products based on the understanding of the customer's needs. In the second (options oriented) system the store clerk presents all product options, leaving the choice to the customer. 65% of customers presented with the first system like the system and feel ready to make a purchase. 39% of those presented the options-oriented system like that system (the others aren't ready to make a choice).

These findings are consistent with ...

To read more, click here

	Tactics for Creative Problem Solving (article)

For a researcher, creative thinking is essential. Fortunately, we can take deliberate steps to enhance creative problem solving. In the preparatory phase of a difficult task, we must carefully consider the underlying problem and have a clear understanding of the goals.

Too often we tackle tasks without an adequate definition of the true problem, and discover too late that we have solved a trivial problem. This article takes a very general view of a problem as any goal-oriented task requiring decisions for its fulfillment.

Once the problem is properly defined, I find it’s ....

To read more, click here
 

	Re-Defining TQM (article)

Certainly TQM can be defined in a number of ways, and the details of different approaches can vary somewhat. However, a good starting definition, drawn from Capezio & Morehouse is:

"Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. TQM engages all divisions, departments and levels of the organization. Top management organizes all of its strategy and operations around customer needs and develops a culture with high employee participation. TQM companies are focused on the systematic management of data of all processes and practices to eliminate ...

To read more, click here

 

	Cultural  Diversity: An Asset, Or a Liability? (article)

In time, it's probably inevitable that your organization will grow more culturally diverse, and this reality calls for a change of attitudes, strategies and methods. When we think about multi-cultural issues in the 1990's, we're not talking about non-discrimination or equal opportunity. We're talking about using multiple cultural backgrounds as competitive tools.

People's culture, age, and gender make them see the world in different ways. These perspectives are a key to creative thinking, and that, in turn, is the key to successful R&D.

We must stop seeing diversity as a problem, and start seeing it as an advantage. To succeed, organizations must understand and use the skills, traditions and backgrounds of a diverse workforce.  ...
 

To read more, click here
 

	Going to Training? Some Hints(article)

People attend training for a lot of reasons. The obvious one is to learn some new skills to use on the job or to further one's career. There are other reasons too. Sometimes training sessions provide an opportunity to visit with people you don't ordinarily see and find out what's going on elsewhere. Or, sometimes, it's just a pleasant (hopefully) break from the usual routine.
 
 If you are attending training, whether it's for learning new software, or to learn to cope with stress, what you learn from it is going to depend on what you put in, and how you plan the process. In this article we'll provide some hints so you can maximize your learning and make use of what you have learned on your job (or perhaps the next one).

To read more, click here.