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Contents
Articles
Idea of the Month
Case of the Month
HR Issues
Strategic Thinking
Time Management
Goal Setting
Resources
Book of the Month
Creativity
Quotes
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Dear
Friends!
The
story given below is quite interesting and really gives us an
insight into DECISION MAKING. WHICH ONE WILL YOU CHOOSE?
A group of children were playing near two railway tracks, one still
in use while the other disused. Only one child played on the disused
track, the rest on the operational track. The train came, and you
were just beside the track interchange.
You could make the train change its course to the unused track and
saved most of the kids. However, that would
also mean the lone child playing by the disused track would be
sacrificed. Or would you rather let the train go its way?
Let's take a pause to think what kind of decision we could make.
Most people might choose to divert the course of the train, and
sacrifice only one child. You might think the same way, I guess.
Exactly, I thought the same way initially because to save most of
the children at the expense of only one child was rational decision
most people would make, morally and emotionally. But, have you ever
thought that the child choosing to play on the disused track had in
fact made the right decision to play at a safe place? Nevertheless,
he had to be sacrificed because of his ignorant friends who chose to
play where the danger was.
This kind of dilemma happens around us everyday. In the office,
community, in politics and especially in a democratic society, the
minority is often sacrificed for the interest of the majority, no
matter how foolish or ignorant the majority are, and how far-sighted
and knowledgeable the minority are. The child who chose not to play
with the rest on the operational track was sidelined. And in the
case he was sacrificed, no one would shed a tear for him. The
friend who forwarded me the story said he would not try to change
the course of the train because he believed that the kids playing on
the operational track should have known very well that track was
still in use, and that they should have run away if they heard the
train's sirens. If the train was diverted, that lone child would
definitely die because he never thought the train could come over to
that track! Moreover, that track was not in use probably because it
was not safe. If the train was diverted to the track, we could put
the lives of all passengers on board at stake! And in your attempt
to save a few kids by sacrificing one child, you might end up
sacrificing hundreds of people to save these few kids. While we are
all aware that life is full of tough decisions that need to be made,
we may not realize that hasty decisions may not always be the right
one.
"Remember that what's right isn't always popular... and what's
popular
isn't always right."
Good luck. Look forward to your
comments/ suggestions.
Haseeb T Hasan Intek Solutions & The Intek Family
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Idea
of the Month: Flexibility is the Key |
"Every
Individual is an exception to the rule. -- Hence one can never give
a description of a type, no matter how complete, that would apply to
more than one individual despite the fact that in some ways it aptly
characterises thousands of others. Conformity is one side of a
person, uniqueness is the other"
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Case of the Month: Customer service
stories |
Now that capital to buy customers
is harder to get, companies such as Amazon.com have to start changing the
way they handle customers. Some competitors still can keep up the "give
away" policy that at some times doesn't make much sense. Is a customer going
to remain loyal once the company is getting stricter on customer service? I
don't think so. Let me give an example.
Which of the following 2
solutions would you prefer as a customer?
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If Proxis.be (a competitor for
the new Amazon.fr) has a problem obtaining an item within the timeframe
promised, they give a 2,5 Euro purchase coupon for a next purchase, valid
for 2 weeks.
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....
To read more, click here
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HR Issues - II (article)
HR Department - Ratio to Number of Employees |
Numerous persons have asked, "What is the ratio of HR to numbers of
employees in a company?" Others have started their questions with, "How many
employees does it take ...," and I've mentally added, "to screw in a light
bulb" But these are serious questions probably stemming from overworked HR
and other types of managers and supervisors, and I will attempt to give them
a serious response although I'll tell you straight out that there is no
definitive answer....
To read more, click here.
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Strategic
Thinking - A Vital Skill Set For 21st Century
Survival |
When strategic thinking is truly engaged
in, there is no box. Released from restraint, the manager is free
to create new futures capable of reshaping the entire landscape of
an industry.
Three factors - the commercialization of the PC in1982, trade
globalization and the removal of the specter of Soviet domination
- forever altered the traditional American business model. Newly
formed companies can spring out of nowhere, change the rules and
rapidly gain dominance within an industry. Consider the recent
radical shifts in the $100 billion industrial distribution market.
In only two years, through going public and a series of aggressive
acquisitions, one small company made the transition from near zero
to one billion in assets. How is this possible? The answer lies in ...
To read more, click
here
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Time Management
(article) |
3 Steps to Overcome the Overwhelm
When I started having dreams at night about how overwhelmed I felt
regarding all the tasks I needed to get done at work, I knew I had to make
some changes. I had reached a point where there was no light at the end of
the tunnel. There was too much to do and too little time to get it done.
It was at that point I started my journey to overcome the overwhelm. It
was an interesting journey, as I will soon explain. But, before I get into
the details, here are the basic steps I found to finally overcome the
overwhelm:
1 Find out where you are spending your time.
2 Focus on priorities.
3 Implement a system that keeps you out of overwhelm.
Step 1...
To read more,
click here
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Goal
Setting |
Setting Goals: Real vs.
Ideal
Failing to attain goals is among the heaviest blows to
self-concept, the totality of your thoughts and feelings about
yourself. To actually attain goals depends largely on an important
concept in adolescent development. It’s called delay of
gratification. When you’re trying to achieve something, you’re much
more likely to accomplish your goal by making a realistic plan,
then following it, rather than trying to snatch up the object of
your desire in one gluttonous move. Unfortunately, a great many
people never come to understand this concept. They spend their
entire lives seeking instant gratification. ...
To read more, click
here.
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