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There are many types of negotiations, and all are unique. A skilled
negotiator in one setting will not necessarily be expert in others. This
generally is due to a lack of familiarity with the subtle complexities
involved in that specific type of negotiation, which might be outside the
scope of the negotiator's experience.
Consider the differences in the
following four types of negotiations: an acquisition transaction, a union
contract, an athlete's contract, and the determination of the selling price
in a supply contract between a customer and vendor where the two have a
continuing relationship.
You probably deduced that these four negotiations are as different as
night and day. The differences include the prior relationship between the
parties; the necessity for the continuity of a relationship after the
completion of the negotiation; the degree of interdependence between the
parties; and the replaceability of a party in the case of deadlocked
negotiations. However the most significant difference is the variables and
factors that the parties use to generate leverage over each other.
Acquisition negotiations are unique for several reasons, including:
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It's one-time contest between the parties.
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Generally, there is disproportional strength and power possessed by
the parties, as the acquirer is usually much larger and has considerably
more clout in the marketplace.
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The acquirer is usually much more familiar with the acquisition
process. Obviously, this makes it mandatory for a selling owner to find a
way to level the playing field.
Negotiating an acquisition is an art, not a science. It is the art of
exerting pressure on one's adversary through maximum utilization of all
available leverage points. Negotiations are a test of wills and the ability
of one person (company) to superimpose his/her will on another.
Following are nine critical points that can enable a selling owner to
level the playing field and achieve success in negotiations.
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Do Not Avoid Confrontation
Negotiations are confrontational by their very nature. It is absolutely
essential that a selling owner recognize this and not attempt to avoid
necessary confrontation. However, he or she should never be the one that
instigates it.
The successful negotiator conveys that his will is going to prevail
without demeaning his adversary. He should be demanding and controlling
but in a positive way.
Unfortunately, confrontation is usually provoked because large
acquirers demand more than they have a reasonable right to expect. However
if you (as a seller) are knowledgeable about your situation, realistic in
your expectations, and stand your ground, you should be able to sustain
your position against a large acquirer. The acquirers usually will resent
your strength but will respect you for defending your position.

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Know Your Goal
You must stay focused on achieving the primary objective(s) of your
negotiating strategy. Don't become obsessed with secondary issues. Many a
negotiator has failed because they became obsessed with winning a specific
battle. To achieve the ultimate success, you must remain single-minded in
purpose to achieve your primary goal. Rarely is a war won in which one
side wins all the battles--you want to win the war.
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Determine Transaction Price
If you're selling your company, you must know the future potential that
your company provides an acquirer and the future vulnerabilities of your
business niche. You should be aware of all major issues impacting the
acquisition. You must understand how the business foundation, the major
issues, and your company's future translates to an aggressive, premium
market price.
You must be able to intelligently answer the acquirer's questions about
your company and its future prospects. The ability to do this will portray
your total command of the situation and establish credibility with the
acquirer. This should enable you to obtain the control necessary to
sustain the maximum acquisition price.
Before entering negotiations, define a realistic but aggressive
expected transaction price. Also determine an acceptable bottom line
price. After these have been established, you can set an asking price.
Prudent strategy provides for a reasonable level of movement between
the asking price and expected transaction price, so that your ultimate
objective can be obtained without demeaning the opposing negotiator by
making him feel like he is being bludgeoned.
Once your pricing expectations have been established, a deal should not
be transacted until this price is obtained. If the deal does not evolve as
quickly as you like, be patient. In certain situations, deals only happen
when they are ready to happen, and acquirers only move when they are ready
to move.
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Obtain and Maintain Control
From the first meeting, both parties are trying to obtain control of and
dominance over the negotiations. The establishment of control will accrue
to the party that has mastered the complex psychological factors
underlying the negotiation of an acquisition.
The party that initially establishes control gets momentum. Once this
occurs, the controlling party is generally able to obtain the majority of
concessions, and usually the most important ones. In addition, once a
party gets control, it is extremely difficult to reverse the roles.
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Utilizing the Leverage of Multiple Acquirers
Do not provide an acquirer an exclusive look. Your objective is to obtain
offers from all potential acquirers as close together as possible. The
leverage from these competing, multiple offers could put you in the
"driver's seat." It might precipitate a bidding contest that produces a
price in excess of the expected transaction price.
My firm recently represented a machine tool manufacturer. The offer of
a major strategic player, which satisfied our expected transaction price,
was selected from many competing offers. As we were in final negotiations
on a letter of intent, one of the losing bidders re-instituted contact. I
told them to make an offer within 24 hours that I couldn't refuse.
Subsequently, they offered a price that was 15% in excess of the expected
transaction price. Only the participation of multiple acquirers with
acceptable offers enabled the realization of this transaction price.
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Control Acquirer Contacts
No such contacts should be instituted until after a letter of intent has
been signed. In fact, to the extent that you can reasonably limit the
contact between the acquirer and these parties at any time, it will be
helpful in minimizing the disruption to your company.
However, if an acquirer feels these meetings are essential, you should
attempt to be present at all meetings. Unless your presence in a
particular meeting could reasonably be construed as an attempt to restrict
the free flow of information, make it your business to be there.
When an acquirer wants to meet these parties, ascertain what they are
trying to learn. Then you should adequately prepare these parties for the
meeting. This does not mean that you are trying to "stage manage" the
meeting. Instead, it reflects your intention to preclude any parties not
thoroughly familiar with all aspects of your operation from providing
erroneous or misleading information.
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Know Your Adversary
Obtain all the information you can about the acquirer, its results, and
its outside advisors and key executives involved in the deal. Also attempt
to determine the acquirer's deal motives and strategic needs that can be
satisfied by the acquisition.
An assessment should be made of the personalities of all participants
on the acquirer's negotiating team. You should try to determine the
motivating factors of these participants-both their personal and group
goals.
Unfortunately, the participants often have different personal
objectives than the acquirer's group goal. If you are unaware of the
participants' self-interests, their actions might surprise you and
possibly derail a deal.
Therefore, the definition of the participants' personal goals is of
critical importance to a selling owner. Then you can develop a negotiating
strategy that enables you to defuse the impact of personal goals that
conflict with group goals, and thereby substantially increase your
likelihood of success.

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Just the Facts Are Necessary
Do not allow your ego to get out of control. Stick to the basic facts
about your company that are of interest to the acquirer. Do not
unnecessarily stress your personal accomplishments and interests or
discuss your specific plans after the deal.
It is a mistake to exaggerate or emphasize your importance to the
company. Remember, even if you are going to work with the acquirer for a
period of time, the acquirer is most concerned about how profitable the
company will be after you leave. Consequently, stick to the specific
attributes of your company, its products, its market position, and any
other relevant information that the acquirer wants to know.
Many novices unnecessarily derail deals by the disclosure of a
seemingly insignificant fact.
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Don't Play Games
A direct and straightforward negotiating approach is most likely to result
in the successful consummation of a deal. It will facilitate the
development of trust and respect among the parties.
In fact, this candid way of approaching a deal exudes the strength that
you want to convey. Game-playing during negotiations does not generally
produce successful results. It tends to be counterproductive. Games are
self-perpetuating and usually expand to permeate all aspects of
negotiations. They further complicate an already complex situation.
To sum up, in these times when business is increasingly being conducted
on a global basis, it is likely that the acquirer will be a large national
or multinational company.
The adherence to the above nine key negotiating points will level the
playing field for a selling middle market owner. His or her familiarity with
the intricacies of the negotiating process and the ability to execute
expertly these points will determine the likelihood of achieving success.
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