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Contents

Upcoming Workshops

Effective Managerial Skills

Sales Excellence

Advance Presentation Skills

Effective Negotiation Skills

Expanding Business Across Cultures

Finance For Non-Finance

2002 Training Plan


 


 


“When making personal decisions, listen to what your head says; then listen to what your heart says. If they differ, follow your heart! Whenever you listen to your heart, you listen to that part of you that is most interested in your well-being.


Corporate Humor

The Procrastinator's Creed
Answering Machine Messages
Thoughts From Work

Business One-Liners


"Customer Service & Motivation" Workshop

Sharjah Duty Free Workshop
(more on Intek's Successful Workshops)


Self Development Quotes
Quotes on Listening


Get your questions solved from Intek's Q & A Forum


Free I.T. Training

Intek understands the importance and growing demand of IT Professionals in the world. Therefore, looking at the interest and bright future of the society, and the high costs demanded by various IT institutes,  Intek proudly offers 'Free IT Training' for 'Deserving Individuals'.


Intek offers resourceful articles / self assessments / Banners for your pin board, and much more on its Free Resources page.


NEW

Vol I  No. 10

 

Dear Friends

Ever wonder what actually makes us happy? How many times have we found people saying, "If I only had more money, I'd be happy." or "If I only had a better job, I'd be happy." or "If only” the infinite list of “if onlys

The process of unhappiness include social comparison - how people compare themselves to peers, dissonance reduction - how people justify both trivial and important choices in their lives, self-evaluation - how people judge themselves, and personal - perception how people think about others.

Truly happy individuals construe life events and daily situations in ways that seem to maintain their happiness, while unhappy individuals construe experiences in ways that seem to reinforce unhappiness.


When we believe in ourselves, when we have a purpose in life, when we finally realize that others are not responsible for making us happy, and when we take charge of our own feelings and attitude, only then we can attain happiness. Happiness always comes from within; no amount of external factors can catalyze joy for us.

If you are still not sure what makes you happy, play along with me and imagine if you had only 24 hours to live how would you spend them? That should give you the answer as to what you actually value in life.

Find more reasons to be happy, be selfish in this regard, in fact be a source of joy and warmth for others as this in itself brings great spiritual satisfaction. Be at peace with yourself. Wishing all our readers a happy month, a happy year and a very happy life.


Look forward to your Suggestions and feedback.

--Zaufyshan Haseeb  Intek Solutions &
  The Intek Family

 

E-COMMUNICATION (article)

How Can Email Communication Affect  Your Business?

Email is now one of the fastest ways to gain or lose potential customers because of it's ability to deliver information fast to an enormous amount of people. After sending an email you are no longer in control of the affects of the message and can only wait in suspense.

An employee of your company started off his/her day in a bad mood. A potential customer emails them with a trivial question and they reply with a brash tone. Do you think that the recipient will use your company. On the Internet word travels fast. It takes me 3 minutes to send email to 50-100 people. Therefore your company can lose 100 current or potential customers with the brash email sent out by your employee. This can happen in a matter of minutes.
To read more, click here
 

SELF DEVELOPMENT  (article)


Handling Criticism With Honesty & Grace

Perhaps one of the most vulnerable of moments is when someone criticizes you, especially if that person knows you well. The scalpel of her comments can be surgically rapid and close to the bone, more damaging than the rubber hammer of a stranger's passing slight. Yet, as the old saying goes, "What doesn't kill us will make us stronger."

People are most revealing when offering praise or criticism. Praise indicates what they most like about themselves and criticism often shows what they least like or feel least competent about in themselves. So criticism is actually a two-way mirror.

To read more, click here
 

EFFECTIVE LISTENING (article)

Deep Listening:
How it can make a difference for you



Common understanding decrees that hearing and listening are two different activities and abilities. Hearing requires functioning ears. Listening, on the other hand, requires comprehension, minimal distraction and a release from your opinions while the other person(s) is speaking. And then there’s deep listening.

Deep listening can take many forms. When speaking with someone who is listening deeply, you may feel as if you are the only person in the world. The listener gives you the impression that she is completely rapt by your words and thoughts.

To read more, click here

Inspirational Quotes on Listening
 

BODY LANGUAGE  (article)


Your Body Speaks Volume, But Do You
Know What it is Saying?



Just the other day a sales person told me she would do whatever it took to make me happy and that really ticked me off! Why would that be? Shouldn’t I be thrilled that she was offering to do whatever it took to make me happy? No, because the words didn’t match her body language. As she was telling me she would do whatever it took to make me happy, she had her hands on her hips, her legs spread apart and was looking down at me. It really came off as, “you really are being a pain lady so what does it take to get rid of you?” This salesperson will probably not realize why she lost a customer. Always remember that a person will listen more to your body language than to your words spoken!
To read more, click here.

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